ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for internal audit

1.1

Benchmarks for the quality audit are established/identified

1.2

Procedures required to be audited are identified and implications of non-conformance are estimated

1.3

Technical and/or calibration requirements for audits are noted as required and appropriate support personnel are identified

1.4

Production schedules are examined to identify appropriate audit schedule

2

Schedule internal audit

2.1

Audit timings are planned to ensure relevant procedures are conducted within workplace agreed time intervals and timeframes

2.2

Audit frequency is adjusted based on importance of activities to the business unit, process or workplace changes or customer feedback

2.3

Contact is made with appropriate personnel and relevant audit appointments are made

3

Conduct audit and document findings

3.1

Methods for conducting the audit are established and confirmed

3.2

Observations and interviews are conducted with required approved third party as required

3.3

Documentation of observations and interview responses is completed

4

Report audit results

4.1

Audit results are discussed with personnel associated with the procedures or standards audit

4.2

Compliances noted are indicated in audit reports

4.3

Location, relevant standard or procedure, and supporting evidence are indicated in non-compliance reports

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

conducting an internal audit in the workplace

interpreting and following operational instructions and prioritising work

leading others

modifying activities to cater for variations in workplace contexts and environment

monitoring work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with operating procedures

planning and organising activities

reading and interpreting relevant instructions, procedures, information and signs

selecting and applying appropriate technology, information systems and procedures

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include:

application of current competencies within functional activity

application of relevant Australian Standards and certification requirements

coaching and mentoring approaches to support team members to share knowledge and skills

enterprise business policies and plans including procedures for identifying non-compliance and best practice

equipment applications, capacities, configurations, safety hazards and control mechanisms

operational work systems, resources, management and workplace operating systems

problems that may occur and action that can be taken to resolve or report these problems

quality procedures and implementation strategies

relevant regulations, codes of practice and legislative requirements including the Australian Dangerous Goods (ADG) Code

relevant workplace documentation procedures

resource availability including the competencies of individuals in the team/group

workplace procedures for conducting internal quality audits.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.